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UNE-ISO 13810:2023 for tourism service providers

10/03/2023

Standard UNE-ISO 13810:2023 establishes the general requirements and recommendations for service providers that offer guided or self-guided visits in order to enable visitors to learn about the characteristics of the cultural, historical or natural value of a tourist site, and how a service, and activity or a product is developed now or was developed in the past.

This document applies to tourism and related services, facilities, equipment and operations that can affect the quality and safety of the visit.

Presentation, development and closure of the visit, facilities and equipment, areas visited or sales areas are some topics covered by the standard. Of special interest in the standard is Annex A (Regulatory) on the factors to be taken into account when designing tourist visits.


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