Information technology — Service management — Part 10: Concepts and terminology
Technologies de l'information — Gestion des services — Partie 10: Concepts et terminologie
35.020 - Information technology (IT) in general
03.080.99 - Other services
Anula a: ISO/IEC TR 20000-10:2013
Es anulada por: ISO/IEC 20000-10:2018
ISO/IEC TR 20000-10:2015
Formato digital
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