Information technology — Service management — Part 1: Service management system requirements
Technologies de l'information — Gestion des services — Partie 1: Exigences du système de management des services
35.020 - Information technology (IT) in general
03.080.99 - Other services
Anula a: ISO/IEC 20000-1:2011
Es modificada por: ISO/IEC 20000-1:2018/Amd 1:2024
ISO/IEC 20000-1:2018
UNE-EN ISO/IEC 27001:2017
UNE-EN ISO/IEC 27002:2017
ISO/IEC 27000:2018
Pack Tecnologías de la información
Guía práctica de ISO/IEC 20000-1 para servicios TIC. 2.ª edición
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